Activating States: transforming the delivery of 'welfare to work' services in Australia, the UK and the Netherlands
The frontline delivery of welfare-to-work services for the unemployed has changed significantly over the past ten years in response to structural and ideological pressures. Using benchmark data collected ten years ago, the Activating States project aims to analyse whether and how the activation of welfare clients has changed these services. This analysis will provide a means to assess the components of the new target and market-driven systems in Australia, the UK and the Netherlands and to compare different tools for managing both clients and frontline staff.
Publications
- Considine, M and Lewis, J. M. (2012) 'Networks and Interactivity: Ten years of Street-level Governance in the United Kingdom, the Netherlands and Australia', Public Management Review, 14(1): 1-22 (DOI:10.1080/14719037.2011.589613)
- Considine, M. and O'Sullivan, S. (2012), Les réformes de l’activation des aides aux chômeurs en Australie (The Reform of Active Labour Market Policy in Australia), Informations Sociales
- Lewis, J. M. and Considine, M (2011) 'Interactive governance on the frontline', in: (P Triantafillou and J Torfing, eds) Interactive Policymaking, Metagovernance and Democracy, Warwick: ECPR Press, 29-50
- Quasi-Markets and Service Delivery Flexibility Following a Decade of Employment Assistance Reform in Australia - April 2011
- Considine, M. and Lewis, J. M. (2010) 'Front-line work in employment services after ten years of New Public Management reform: Governance and activation in Australia, the Netherlands and the UK', European Journal of Social Security, 12(4), 357-370
- John Howard and the Neo-liberal Agenda - September 2009
- Activating States: UK Report back to Industry Partners - March 2009
- Activating States: Australian Report back to Industry Partners - December 2008
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